Privacy Policy

Introduction

gammaprotrxum AS ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website, use our services, or interact with us.

We are the data controller for the personal data we collect and process. Our registered office is located at Nyhavn 141, 5013 Odense, Southern Denmark. Our company registration number is CVR91372586, and our VAT number is DK91251438.

Data We Collect

The data we collect includes personal information you provide directly to us and information collected automatically through your use of our website and services. We collect this information to provide and improve our gym analytics services.

Information You Provide

When you contact us, request information, or use our services, we may collect:

• Contact details (name, email address, phone number)
• Company information (gym name, position, business details)
• Communication preferences and service interests
• Messages and correspondence you send to us
• Information provided during consultations or service delivery

Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referral sources and website navigation patterns
• Cookie data and tracking information (with your consent)

How We Use Your Information

We use the personal data we collect for legitimate business purposes related to providing our gym analytics services. The use of your data helps us deliver, improve, and personalise our services while maintaining the security and integrity of our operations.

Service Provision

We use your information to:

• Respond to your inquiries and provide customer support
• Deliver our analytics services and consultations
• Process and fulfil service requests
• Communicate about your account and our services
• Provide technical support and troubleshooting

Business Operations

We may also use your information to:

• Improve our website functionality and user experience
• Conduct market research and service development
• Send relevant marketing communications (with consent)
• Comply with legal obligations and regulatory requirements
• Protect our business interests and prevent fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Legitimate interests: To operate our business, provide services, and improve our offerings
• Contract performance: To fulfil our obligations under service agreements
• Consent: For marketing communications and non-essential cookies
• Legal compliance: To meet regulatory and legal requirements

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist in delivering our services (under strict confidentiality agreements)
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes

International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods vary depending on the type of information and the purpose for processing:

• Contact inquiries: Retained for up to 3 years after last contact
• Client data: Retained for the duration of the service relationship plus 7 years for legal compliance
• Marketing data: Retained until you withdraw consent or for up to 5 years
• Website analytics: Anonymised after 26 months

After the retention period expires, we securely delete or anonymise your personal data.

Your Rights

Under GDPR, you have several rights regarding your personal data. These rights help ensure you maintain control over your information and understand how it's being used.

Your Rights Include:

• Right of access: Request a copy of the personal data we hold about you
• Right of rectification: Request correction of inaccurate or incomplete data
• Right of erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data in a structured format
• Right to object: Object to processing based on legitimate interests or for marketing
• Right to withdraw consent: Withdraw consent for processing that requires it

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Staff training on data protection and security
• Incident response and breach notification procedures

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, provide additional notice through our website or direct communication.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law.